Customer Service Representative - State Farm Agent Team Member
Part Time • Delaware, OH
Overview
Adam Bibb State Farm, located in Delaware, Ohio, is seeking an organized and outgoing entry-level professional to join our team as a Customer Service Representative. As a State Farm Agent Team Member, you will build and foster positive agency-customer relationships to support agency growth initiatives. Are you passionate about helping others? Apply to join our agency and become part of a team that values collaboration, continuous learning, and commitment to success!
Required Qualifications
- High school diploma
- Excellent communication skills - written, verbal and listening
- Able to learn computer functions
- Organizational skills
- Must have a reliable source of transportation
Responsibilities
- Process existing customer requests, assist with customer billing questions, facilitate customer communication with claims, and oversee onboarding process.
- Ensure timely and accurate resolution of customer issues and inquiries, deliver exceptional customer service, and engage in meaningful customer-led conversations to uncover unmet insurance needs.
- Set appointments for customers, referrals, and new business clients with licensed agents.
Benefits Include
- No weekends or holidays
- Hourly compensation
- Growth potential/opportunity for advancement in my agency
- On-site training Location - In-Office (not eligible for hybrid or remote)
About My Agency
- I have been a State Farm agent since 2008
- Our team has combined experience of 30+ years in the insurance industry
- My agency’s mission is to enrich the lives of all the people we meet by personalizing our services to meet the specific and ever-changing needs of our customers and ensure everyone is met with remarkable professionalism.
If you are motivated to make a difference and think this role is the right fit, please complete our application or email your resume to our office manager, Nicki, at nicki@adambibb.com. We will follow up with you regarding the next steps in the application process.
Adam Bibb State Farm, located in Delaware, Ohio, is seeking an organized and outgoing entry-level professional to join our team as a Customer Service Representative. As a State Farm Agent Team Member, you will build and foster positive agency-customer relationships to support agency growth initiatives. Are you passionate about helping others? Apply to join our agency and become part of a team that values collaboration, continuous learning, and commitment to success!
Required Qualifications
- High school diploma
- Excellent communication skills - written, verbal and listening
- Able to learn computer functions
- Organizational skills
- Must have a reliable source of transportation
Responsibilities
- Process existing customer requests, assist with customer billing questions, facilitate customer communication with claims, and oversee onboarding process.
- Ensure timely and accurate resolution of customer issues and inquiries, deliver exceptional customer service, and engage in meaningful customer-led conversations to uncover unmet insurance needs.
- Set appointments for customers, referrals, and new business clients with licensed agents.
Benefits Include
- No weekends or holidays
- Hourly compensation
- Growth potential/opportunity for advancement in my agency
- On-site training Location - In-Office (not eligible for hybrid or remote)
About My Agency
- I have been a State Farm agent since 2008
- Our team has combined experience of 30+ years in the insurance industry
- My agency’s mission is to enrich the lives of all the people we meet by personalizing our services to meet the specific and ever-changing needs of our customers and ensure everyone is met with remarkable professionalism.
If you are motivated to make a difference and think this role is the right fit, please complete our application or email your resume to our office manager, Nicki, at nicki@adambibb.com. We will follow up with you regarding the next steps in the application process.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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